Skip to content

Shipping policy

📦 Thank You for Shopping with LCKYHOME!

We’re thrilled to pack and ship items that turn your house into a home. Below you’ll find everything you need to know about our shipping process.

⏱️ Processing Times

  • All orders are processed within 1–3 business days, excluding weekends and holidays.

  • Once your order is processed, you’ll receive a shipping confirmation email with your tracking number.

  • Please allow 24–48 hours for tracking to update.

🇺🇸 Shipping Options – United States

We offer the following domestic shipping options:

  • Standard Shipping (3–7 business days): $X.XX or FREE on orders over $50

  • Expedited Shipping (2–3 business days): $X.XX

  • Priority Shipping (1–2 business days): $X.XX

Shipping fees are calculated and shown at checkout based on your selected method and location.

🌍 International Shipping

We currently ship to the following countries: [Insert countries here].

  • Rates are automatically calculated at checkout based on the destination and package weight.

  • Duties, taxes, and VAT are the responsibility of the customer and may vary by country.

📦 Order Tracking

Once shipped, you’ll receive an email with a tracking number.

  • It may take up to 24–48 hours for tracking info to reflect updates in the carrier’s system.

  • If you do not receive tracking details, please contact our support team.

📬 Shipping Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order.

  • We are not responsible for delays, lost packages, or failed deliveries due to incorrect addresses.

🚫 Lost or Damaged Packages

  • Once a package is marked as delivered by the carrier, we are not liable for loss or theft.

  • If your item arrives damaged, email us immediately at support@lckyhome.com with:

    • Your order number

    • Clear photos of the packaging and damaged product

  • We’ll do our best to resolve the issue or assist with a carrier claim.

❓ Still Have Questions?

We’re always here to help.
Email our customer care team at support@lckyhome.com for any shipping-related inquiries.

🏠 Why Shop with LCKYHOME?

  • ✨ Fast & reliable U.S. shipping

  • 🌍 Easy international delivery

  • 🛒 Free shipping on orders over $50

  • 🔍 Real-time order tracking

  • 💌 Friendly customer support that cares